Our Privacy Policy governs the privacy terms of our Website, located at https://www.emailmarker.com, sub-domains, and any associated web-based and mobile applications (collectively, "Website"), as owned and operated by EmailMarker. Any capitalized terms not defined in this Privacy Policy have the meaning as specified in our Terms of Service.
This Policy explains what information we collect when you use our Website and Services, how we use and protect that information, and the rights available to you. By accessing or using the Website or the Services, you acknowledge that you have read and understood this Policy.
1. Definitions
For purposes of this Policy, the following terms shall have the meanings set forth below. Any capitalized terms not defined herein have the meaning specified in the EmailMarker Terms of Service.
- "Client" means any individual or entity that registers for an account and uses the Services.
- "Personal Data" means any information relating to an identified or identifiable natural person.
- "Services" refers to the email verification and data validation services provided by EmailMarker through the Website.
- "Uploaded Data" means any email lists, files, or data submitted by a Client to the Website in connection with the Services.
- "Visitor" means any individual who accesses or browses the Website without registering as a Client.
2. Information We Collect
2.1 Information You Provide
We may collect Personal Data that you provide directly to us, including:
- Your name and email address;
- Account credentials, including your selected password, stored in encrypted form;
- Communications submitted through the Website or via email;
- Any additional information voluntarily provided in connection with the Services.
2.2 Automatically Collected Information
When you access or use the Website, we automatically collect certain technical and usage information, including:
- Internet Protocol (IP) address and approximate geographic location;
- Browser type, operating system, and device characteristics;
- Referring URLs, pages visited, and user interactions;
- Date and time of access.
Such information is collected through cookies, log files, and similar technologies as further described in Section 6 of this Policy.
2.3 Payment Information
Payment transactions are processed by FastSpring, acting as Merchant of Record. EmailMarker does not collect, store, or have access to payment card details, billing credentials, or any other payment information. FastSpring processes and retains such data in accordance with its own privacy policy and applicable PCI-DSS standards.
2.4 Uploaded Data
In connection with the Services, Clients may upload email lists or similar data files for verification purposes. EmailMarker processes Uploaded Data solely for the purpose of providing the Services and in accordance with the Client's instructions. EmailMarker does not engage in the following activities:
- sell Uploaded Data;
- rent, license, or distribute Uploaded Data to third parties;
- use Uploaded Data for advertising, profiling, or independent commercial purposes.
By submitting Uploaded Data to the Website, the Client represents and warrants that it has obtained all necessary rights, consents, and lawful bases to process such data in accordance with applicable data protection laws, including, where applicable, the General Data Protection Regulation (EU) 2016/679. The Client agrees not to submit any data falling within special categories of personal data as defined under Article 9 of the GDPR, including data relating to health, religion, or other sensitive categories.
3. Use of Information
EmailMarker uses collected information for the following purposes:
- To provide, operate, and maintain the Services;
- To create and manage Client accounts;
- To process transactions and deliver service-related communications, including purchase receipts and account notifications;
- To detect, prevent, and investigate fraudulent or unauthorized activity;
- To improve the performance, reliability, and functionality of the Services;
- To comply with applicable legal and regulatory obligations.
EmailMarker does not sell Personal Data to third parties and does not use Personal Data for independent advertising or marketing purposes on behalf of third parties.
4. Disclosure of Information
EmailMarker may disclose Personal Data under the following circumstances:
4.1 Service Providers
We engage third-party service providers to assist in the operation and delivery of the Services. These providers are granted access to Personal Data only to the extent necessary to perform their functions and are contractually required to maintain the confidentiality and security of the data.
4.2 Legal Requirements
We may disclose Personal Data where required by applicable law or in response to valid requests by public authorities, including courts, law enforcement agencies, and regulatory bodies, provided that such disclosure is made in accordance with applicable legal requirements.
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, Personal Data held by EmailMarker may be transferred to a successor entity. In this case, affected users will be notified via the Website or by email prior to such transfer taking effect.
4.4 Protection of Rights
We may disclose Personal Data where reasonably necessary to protect the rights, property, or safety of EmailMarker, its Clients, or the general public.
5. Third-Party Service Providers
EmailMarker engages the following third-party service providers to support the operation of the Website and Services. These providers process Personal Data only as necessary to perform their functions and are contractually required to maintain appropriate confidentiality and security measures.
FastSpring
Payment processor and Merchant of Record. All payment transactions, VAT collection, and billing data are handled by FastSpring using secure, industry-standard practices.
Google Analytics and Google Tag Manager
Analytics services used to collect aggregated, statistical information about Website traffic and user behavior. These tools are activated only with your consent through the cookie banner. You may withdraw your consent at any time via the cookie settings available on the Website.
Crisp
Live chat and customer support platform. Communications conducted through the chat are processed by Crisp and used solely for customer support purposes, in accordance with its own privacy policy.
Cloudflare
Content delivery network, DNS management, DDoS protection, and bot mitigation provider. Cloudflare Turnstile is used on certain Website forms to prevent automated abuse. As part of its infrastructure services, Cloudflare may process IP addresses and related traffic data.
7. Data Retention
EmailMarker retains Personal Data only for as long as necessary to fulfill the purposes described in this Policy, subject to applicable legal retention obligations:
- Account data: retained while your account remains active;
- Uploaded Data: retained until deleted by the Client through the account dashboard, or upon account closure;
- Inactive accounts: following a period of twenty-four (24) consecutive months of inactivity, EmailMarker will issue a notice of pending deletion. In the event no response is received within thirty (30) days of such notice, the account and all associated Personal Data will be permanently deleted;
- Transaction and billing information is primarily processed and retained by FastSpring as Merchant of Record. EmailMarker may retain limited transaction-related information necessary to operate the Services, manage accounts, and comply with applicable legal obligations.
- Server and access logs: retained for a limited period necessary for security, debugging, and operational purposes.
Clients may delete their Uploaded Data and verification history at any time through the account dashboard. Requests for full account deletion are processed within thirty (30) days of submission, subject to any retention obligations imposed by applicable law.
8. Data Security
EmailMarker implements appropriate technical and organizational measures to protect Personal Data against unauthorized access, disclosure, alteration, and destruction, including:
- Encryption of data in transit using TLS/SSL protocols;
- Secure storage of account credentials using strong one-way cryptographic hashing;
- Network-level protection, DDoS mitigation, and bot prevention provided by Cloudflare;
- Access controls and ongoing monitoring of system infrastructure.
While we implement appropriate security measures, no method of electronic transmission or storage is completely secure. In the event of a security incident that materially affects your Personal Data, EmailMarker will notify affected users in a timely manner and in accordance with applicable law.
9. Your Rights and Choices
As a user, you hold the right to access, modify, and delete any Personal Data that you have provided on your profile. Subject to applicable law, you may additionally have the following rights:
9.1 Access and Correction
You may access and update your account information at any time through the account settings within your dashboard.
9.2 Deletion
You may request deletion of your Personal Data using the self-service account deletion option available in your account settings. EmailMarker will permanently delete your data within thirty (30) days of your request, unless we are required to retain certain information under applicable law.
9.3 Restriction and Objection
You may request that EmailMarker restrict the processing of your Personal Data in certain circumstances, or object to processing carried out on the basis of legitimate interests, by contacting us at the address set forth in Section 16 of this Policy.
9.4 Data Portability
You may download the results of your email verification processes directly from your account dashboard. Upon request, EmailMarker may provide a copy of your Personal Data in a structured, commonly used format, where technically feasible.
9.5 Withdrawal of Consent
Where processing is based on your consent, including in respect of non-essential cookies or marketing communications, you may withdraw such consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to such withdrawal.
9.6 Opt-Out of Communications
Unless you request otherwise, EmailMarker may periodically send emails relating to the Services or this Policy. If you no longer wish to receive such communications, you may opt out at any time by clicking the unsubscribe link in any such email or by adjusting your notification preferences within your account settings.
9.7 Complaints
You have the right to lodge a complaint with the competent data protection supervisory authority in your country of residence if you believe that our processing of your Personal Data does not comply with applicable law.
10. Data Protection (GDPR — EEA and UK Users)
To the extent that EmailMarker processes Personal Data of individuals located in the European Economic Area (EEA) or the United Kingdom (UK), such processing is subject to the General Data Protection Regulation (EU) 2016/679 (GDPR) and, as applicable, the UK GDPR.
10.1 Legal Bases for Processing
EmailMarker relies on the following legal bases for the processing of Personal Data:
- Contractual necessity: processing required to perform the Services pursuant to the agreement with the Client;
- Legitimate interests: processing for purposes of fraud prevention, security monitoring, and service improvement, where such interests are not overridden by the fundamental rights and freedoms of the data subject;
- Legal obligation: processing required to comply with applicable legal and regulatory requirements, including tax and accounting obligations;
- Consent: processing of non-essential cookies and, where applicable, marketing communications, subject to your prior affirmative consent.
10.2 Your Rights as an EEA or UK Data Subject
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have the following rights under the GDPR. To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within thirty (30) days of receipt. These rights may be subject to certain limitations and exceptions under applicable law, and EmailMarker will always inform you if it is unable to fulfill a request and explain the reason.
- Right of Access: You have the right to request a copy of the Personal Data we hold about you, along with information about how it is used and with whom it is shared.
- Right to Rectification: You have the right to request the correction of any inaccurate or incomplete Personal Data we hold about you.
- Right to Erasure: You have the right to request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent on which processing is based. This right is subject to applicable legal retention obligations.
- Right to Restriction of Processing: You have the right to request that we limit the processing of your Personal Data under certain circumstances, such as where you contest the accuracy of the data or object to its processing.
- Right to Data Portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
- Right to Object: You have the right to object to the processing of your Personal Data where such processing is carried out on the basis of legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to such withdrawal.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the data protection supervisory authority in your country of residence if you believe that our processing of your Personal Data does not comply with applicable law.
10.3 Data Protection Contact
For data protection inquiries or to exercise your rights under applicable data protection law, please contact EmailMarker at [email protected]. EmailMarker will endeavor to respond to all requests within thirty (30) days of receipt.
11. International Data Transfers
EmailMarker operates infrastructure on servers located in the United States and Europe. Personal Data may accordingly be transferred to and processed in countries outside your country of residence. Where such transfers involve Personal Data of individuals located in the EEA or UK, EmailMarker implements appropriate safeguards in accordance with applicable data protection law, which may include Standard Contractual Clauses approved by the European Commission or equivalent transfer mechanisms recognized under applicable law.
12. Data Processing Roles
With respect to Uploaded Data submitted by Clients in connection with the Services:
- The Client acts as the data controller, responsible for determining the purposes and means of processing such data;
- EmailMarker acts as the data processor, processing Uploaded Data solely on documented instructions from the Client and in accordance with applicable data protection laws.
Clients are responsible for ensuring that their collection and submission of Uploaded Data complies with all applicable laws and regulations, including obtaining any required consents from data subjects whose information is contained within the Uploaded Data.
13. Data Accuracy and Service Limitations
Email verification results generated through the Services are based on automated technical analysis and probabilistic models. The accuracy of results may vary depending on the email provider, domain configuration, server behavior, and other technical factors outside the control of EmailMarker.
EmailMarker does not warrant or guarantee the absolute accuracy, completeness, or reliability of verification results. Clients are advised to exercise independent judgment when acting on the results provided by the Services.
14. Children's Privacy
EmailMarker fully complies with applicable laws regarding the privacy of minors. The Services are not intended for use by individuals under the age of sixteen (16). EmailMarker does not knowingly collect Personal Data from minors. In the event that we become aware that Personal Data has been collected from an individual under the age of sixteen (16), we will take prompt steps to delete such data from our systems. If you believe that a minor has submitted Personal Data through the Website, please contact us immediately at [email protected].
15. Changes to This Policy
EmailMarker reserves the right to modify this Policy at any time. Material changes will be communicated to registered Clients by email prior to the effective date of such changes. In all cases, the revised Policy will be posted on the Website with an updated effective date. We encourage you to review this Policy periodically. Your continued use of the Website or the Services following the posting of a revised Policy constitutes your acceptance of the updated terms.
16. Contact Information
If you have any questions or concerns regarding this Privacy Policy or the processing of your Personal Data, please contact us at:
EmailMarker Privacy Policy | Effective Date: April 20, 2026